BitAxe Guardian Privacy Policy

Last updated: March 7, 2026

Overview

This Privacy Policy describes how BitAxe Guardian collects, uses, and protects information when you use the BitAxe Guardian mobile app, gateway software, and related services.

Information We Collect

• Contact information: email address for optional sweepstakes verification; winner name and claim details only when a winner submits a claim.
• Identifiers: app/device identifiers, gateway identifiers, and push notification tokens used to operate the service.
• Product interaction and usage: app events and feature interactions used for analytics and app improvements.
• Purchases/subscriptions: subscription transaction and entitlement data needed to validate paid access.
• Support content: messages you send through in-app feedback/support.
• Sweepstakes eligibility details: country/region and age eligibility confirmation where required.

How We Use Information

• Provide core app functionality and account/gateway linking.
• Validate subscriptions and paid features.
• Send push notifications you enable.
• Administer sweepstakes, including winner verification and payout workflow.
• Provide customer support.
• Measure product usage and improve reliability and features.

Third Parties

We use third-party service providers, including Firebase services (such as Analytics and Messaging), to help operate and improve the app.

Advertising and Tracking

We do not use your personal data for third-party advertising tracking, and we do not sell personal information to data brokers.

Data Security

We use reasonable technical and organizational safeguards to protect data in transit and at rest.

Data Retention

We retain data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

• You can disable notifications in your device/app settings.
• You can request access to or deletion of your data through our public request page: bitaxeguardian.com/data-deletion.html.

Policy Updates

We may update this policy from time to time. The latest version will always be available on this page.